I... I just like good games.
But seriously though, I think the article is mostly correct in that a lot of it does come down to the cultural background of players. 1up
did a similar article back in 2007 that touched on the visual differences between Japanese and western games.
Those same differences exist in pretty much all entertainment media from Japan. That's just their culture. At the risk of making a gigantic oversimplification, the Japanese seem to prefer their entertainment to be more surreal, or take itself less seriously, on the whole. Exceptions definitely exist on both sides, but that's the general tide I've seen.
What's unique about games is that because Japan basically ran the industry worldwide for 20 years you have people who grew up on their style (who are probably now a minority in western markets). I didn't like games with a "western" grey visual style for a long time, and just like the people in this thread who hate "generic anime style" I still don't have much of a taste for "generic western fantasy". That still hasn't stopped me from enjoying genuinely good games though.