Sony has really, I think done a great job listening to their audience this generation, but their execution just leaves a lot to be desired. It strikes me as absolutely amateurish for the leader in this industry to act the way they do.
Sony released the PS5 beta and obviously, the features are well in beta, but what do we have?
Finally, this is great, but there always seems to be a caveat with Sony these days.
When you add games to lists there is no option to have them removed from the general library. I understand why you might ultimately want games in multiple lists, so this should be an option, but having to navigate through your entire list just to add additional games to lists (not knowing whether they are currently in a list or not) is complete amateur hour. How did they get this so right on PS4 and so wrong here? Did they fire the folder guy and hire someone new here?
What's worse is you also can't change the order of the lists or sort within the list themselves, they both just go in order of creation/addition. This is something they absolutely need to fix before this goes into the production version, and I'm stunned that it's this way even in a beta. It took me all of 2 minutes to discover these clear issues.
Similarly, we see that Sony listened to those that wanted 1440p and they delivered, but without VRR... And even when they delivered VRR they did so in a way that it only works above 48 fps iirc.
Sony put out PAL games for their freshly launched subscription model, tried to fix the frame issue leading to ghosting, and then finally decided to offer NTSC versions. They listened which is great, but I just don't understand why they can't get things right out of the gate.
Both Gran Turismo 7 and Horizon's launches were botched and eclipsed by Elden Ring. GT7 is still sitting with a user score of 2.0...
I'm one of the few people who are entirely in favor of a Last of Us Remake, but they've even lost me on purchasing this at full price. The marketing from Sony on PS5 has been bewildering. They don't generate hype for any of their games and the games have not had the same polish they had with the previous gen (so far). I feel like Sony has tried to rest on the success of the PS4 a bit too much, whether that involves cross-gen or PS5 ending up more of an iterative upgrade over the PS4 and particularly the PS4 Pro. (I think Microsoft has done an even worse job this generation and their lack of IP to date is baffling).
I'm not one of these guys who thinks that thinks Jim Ryan is a monster or totally inept, but I do find Sony utterly rudderless under his direction. They seem like they're about 18-24 months behind where they should be and finding it very difficult to discuss their games in advance. Last of Us Part 1 and God of War both are coming out in a few months and we've seen little to nothing on them (I don't think we would have seen Last of Us yet if it had not been for leaks). Remasters of Uncharted 4 and Lost Legacy instead of remakes of Uncharted 1-3 (but that's just my 2 cents).
Spider-Man 2 is supposed to come out next year and we've still seen nothing on it. Maybe that's just how the industry works today for many games, but when Sony says its sales are down (games, not consoles), I'm not surprised. I didn't buy GT7 or Horizon and won't buy LOU P1 until they drop in price. The only game that might still be day 1 for me is God of War, but maybe even that is a stretch. I lament the death of e3. I think we all know that Spider-Man 2, God of War, and Last of Us P1 would have been showcased at E3 and that pressure to create something for E3 leads to diamonds (even if that content isn't used in final games).
Edited: To fix the time frame of how far behind they seem to be.