Xbox publish transparency report regarding moderation and protecting players

cormack12

Gold Member
Source: https://news.xbox.com/en-us/2022/11/14/xbox-shares-community-safety-approach-in-transparency-report/
PDF Download: https://assets.xboxservices.com/ass...51.pdf?n=Xbox-Transparency-Report-H1-2022.pdf

At Xbox, we put the player at the center of everything we do – and this includes our practices around trust and safety. With more than 3 billion players around the world, vibrant online communities are growing and evolving every day, and it is our role to foster spaces that are safe, positive, inclusive, and inviting for all players, from the first-time gamer to the seasoned competitor.

Among the key takeaways in the report:

  • We are taking action to offer better experiences. The Xbox team issued more than 4.33M proactive enforcements against inauthentic accounts, representing 57% of the total enforcements in the reporting period. Inauthentic accounts are typically automated or bot-created accounts that create an unlevel playing field and can detract from positive player experiences. Our proactive moderation, up 9x from the same period last year, allows us to catch negative content and conduct before it reaches players. We continue to invest and improve our tech so players can have safe, positive, and inviting experiences.
  • Players are stewards of the community. Player reporting is a critical component in our safety approach. Alongside our increased proactive safety measures, investments in scanning and filtering technologies, and education from the Xbox Ambassador community, reporting helps us improve the work that we do to better protect our players. Our players provided over 33M reports this period, with communications (46%) and conduct (43%) accounting for the majority of player concerns. Content moderation agents are on-staff 24 hours a day, 7 days a week, 365 days a year to make sure the content and conduct found on our platform adheres to our Community Standards.
  • Players are in control. Every player is different and preferences on content and experiences are not one-size-fits-all. We offer many ways for players to customize settings, from message filters to parental controls, at any point in your Xbox experience. These settings allow players to manage the type of content they see and experience across all the ways they play, whether on PC, console, or anywhere with Xbox Cloud Gaming (Beta). It’s up to you, the players, friends, and family members to take control and implement the settings that are right for you.



 

NickFire

Member
"Our proactive moderation, up 9x from the same period last year, allows us to catch negative content and conduct before it reaches players."

Are they blaming their mods for why 2022 has been so dry compared to 2021?

:messenger_grinning_sweat:
 
How does a Bot even get on the service? Are they taking money for a bot account? Seriously how does this work? You have to pay to get online. How are these bots paying? Seriously?
 

Chukhopops

Member
How does a Bot even get on the service? Are they taking money for a bot account? Seriously how does this work? You have to pay to get online. How are these bots paying? Seriously?
You don’t need to pay to play F2P games online, where I assume most of the bots would be.
 
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