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[JohnnyFootball]

What is the best forum for Windows 10 tech support?

I'll see if GAF has some suggestions, but I feel like I have exhausted most options:

The problem:
My friends PC is having an issue that I simply cannot fix and there doesn't seem to be a solution. The power settings in the power menu have completely disappeared. Completely. There is no option to select a certain plan or anything.
It makes no fucking sense whatsoever. I've tried regedits. All BIOS are up to date.

Specs:
ASUS X570 ITX
AMD 3700X
32GB RAM.

I am trying to upload images, but it wont fucking let me.

 

[gt86]

Fresh install of Windows?

 

[Dr.brain64]

My work pc has same prob.
Use ALT F4 to select shut down/ restart etc.

I don't know how to fix tho...

 

[Nikana]

Linus tech tips forums

 

[fersnake]

if you tried "everything" go for the safest bet, reinstall windows. in 10mins your back on the desktop.

 

[Fuz]

Your friend's fault for installing a shitty os.

 

[PhoenixTank]

JohnnyFootball
Try uploading images again. There has been a bit of an outage at around the time of your posting.

Are we talking about the "Power" menu in the start menu like Osiris or the power plans Balanced/HP/Power Saver are just gone?
You've no doubt installed AMD chipset drivers if the latter? Not that it should prevent the default plans from appearing anyway...

 

[V4skunk]

It's probably caused by a dodgy bios setting. Boot up bios and check it out.

 

[Rentahamster]

Does this help?

No power options available after Windows update

About two weeks ago after a Windows 10 Professional update, several users with administrator privileges cannot shut down their computer from the Windows button. If I log on as administrator I...

superuser.com

9 Verified Solutions 'There are currently no power options available'

There are currently no power options available is an error that directly indicates the power options as the error itself says there are currently no power

appuals.com

How to Restore Missing Power Plan Options on Windows?

On Windows 10, Power Options allows you to customize your Power Usage - as per requirements. Technically, a power plan is a set of hardware and system

appuals.com

 

[Alexios]

Do we have a Windows 10 help OT or something? I need help with something too but only random specific threads like this show up atm.

My problem is that the last two Windows 10 updates (I'm on the absolute latest now, the very last said it was preview of something I believe, but it was the one before that first caused this) seem to have fucked with permissions or something.

Very few, rare and seemingly mostly older games and programs that worked fine before now pop a dialogue to say they can't open this or that file when running them, like some game config or save file for example or whatever.

At first I thought they might be set as read only somehow because when right clicking and selecting properties they have that black square thing, not a check mark, but I guess that means some file somewhere is read only not all of it (right?).

The files in question don't have that, they're blank, no check mark on that read only setting (or can a folder/drive be read only and yet the files within not show that?).

I went and changed the permissions of the whole drives to make sure everything has "full control" and that didn't fix it either.

The only thing so far that gets them to run properly is to click to run the game or app as administrator which brings up an UAC confirmation dialogue every time so is not ideal.

Why do I have to do this when I'm already on an administrator account and the only account that is on this PC since ever at that anyway (actually since Windows 7 since this is an upgrade path)? Just give everything I run admin control by default.

Any tips on what I might be doing wrong that could cause this behavior?

 

[PhoenixTank]

Just give everything I run admin control by default.

This would be very bad.


Absolute latest Win10 you say?

Windows + R
winver
What does it say next to version? 2004? 2010?

 

[Alexios]

What does it say next to version? 2004? 2010?

Version 20H2 (OS Build 19042.610)

 

[unintelligent orange]

What is the best forum for Windows 10 tech support?

I'll see if GAF has some suggestions, but I feel like I have exhausted most options:

The problem:
My friends PC is having an issue that I simply cannot fix and there doesn't seem to be a solution. The power settings in the power menu have completely disappeared. Completely. There is no option to select a certain plan or anything.
It makes no fucking sense whatsoever. I've tried regedits. All BIOS are up to date.

Specs:
ASUS X570 ITX
AMD 3700X
32GB RAM.

I am trying to upload images, but it wont fucking let me.

Based on what you describe it seems like parts of his machine's Windows 10 OS are corrupt. Have your friend open cmd as administrator and run this command: sfc /scannow

Once that finishes, restart and check - if still not fixed, open cmd and run these commands in order from top to bottom after each one completes, then once they're all done restart your computer and check again:

dism

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

------

Also try to install all the latest Windows updates.

You could try restoring windows to a previous restore point if you friend has any restore points saved: https://www.theverge.com/21266665/w...o-security-pc-software-registry-configuration

------

If all the above fail, you can try to reset the OS, or if that doesnt work, have your friend back up his data from his computer, then create a bootable windows installation usb drive and completely reinstall the OS. Google how to do this if unsure.

Sources: I'm a system administrator IRL.

Probably quickest to just reinstall windows instead of bothering to troubleshoot too hard honestly. A lot of time can get wasted troubleshooting things, sometimes the quickest solution is to just redo the thing completely (in this case, reinstall windows).

 

[PhoenixTank]

Version 20H2 (OS Build 19042.610)

Have you by chance moved or installed these older games to any folders under C:\Program Files (x86)\ or C:\Program Files\. Specifically the same drive that has Windows on it.

 

[Alexios]

Have you by chance moved or installed these older games to any folders under C:\Program Files (x86)\ or C:\Program Files\. Specifically the same drive that has Windows on it.

I think I might have got the issue on some app in the folder you say but the one I'm trying now is on D:\Program Files\ instead, separate large drive I install most games on.

 

[Alexios]

I followed this guide to reset permissions and it seems like that did the trick.

Quickly Reset NTFS Permissions in Windows 10

You can reset custom NTFS permissions applied to a file or a folder in Windows 10. After performing this operation, custom access rules will be removed.

winaero.com

Thankfully there's the command that applies it to the folder, sub folder and files so I didn't have to do it too many times manually.

 

[Ryuji Goda]

Get a macbook bru

 

[DonJimbo]

Google is your friend mate

 

[DESTROYA]

How to manage custom power plans on Windows 10

You can use a custom plan to optimize the power usage on your device, and in this guide, we show you how.

www.windowscentral.com

 

[DESTROYA]

Get a macbook bru

Why would he , they want to use a real computer.

 

[Alexios]

I followed this guide to reset permissions and it seems like that did the trick.

Quickly Reset NTFS Permissions in Windows 10

You can reset custom NTFS permissions applied to a file or a folder in Windows 10. After performing this operation, custom access rules will be removed.

winaero.com

Thankfully there's the command that applies it to the folder, sub folder and files so I didn't have to do it too many times manually.

Lol, after reboot it applies the permissions to how they were before the fix... What the hell

These are the permissions after reboot where the issue persists:

These are the permissions after resetting them with that command where the issue is resolved:

Why do they change back after a reboot? Log out/log in doesn't cause that, shut down/restart does. Googling it comes up with a random OneDrive bug but I don't use OneDrive/never shared these folders or anything. I can't find anything else via google.

 

[PhoenixTank]

Lol, after reboot it applies the permissions to how they were before the fix... What the hell

These are the permissions after reboot where the issue persists:

These are the permissions after resetting them with that command where the issue is resolved:

Why do they change back after a reboot? Log out/log in doesn't cause that, shut down/restart does. Googling it comes up with a random OneDrive bug but I don't use OneDrive/never shared these folders or anything. I can't find anything else via google.

The former permissions match what I'm seeing for folders under C:\Program Files, and the latter matches folders under my non-OS Program Files folder on another drive.
So, that kinda looks like Windows has decided to burden those folders on your second drive with extra permission woes, like it does for C:\Program Files. You've not changed the default program files location to be on your D:\ drive or anything like that?

Workaround would be to create D:\Games and move\reinstall the games there.
Another thing of note, here "Ownership" for the non-OS Program Files (& sub folders) is set to be my user account, not Administrators group. Possibly a missing piece of the puzzle? Do not set that on C:\Program Files.

 

[Cert.in.Death]

There's this guy in my neighborhood - Steve - and he'll fix anything for $40.

Give him a call.

 

[TheContact]

What is the best forum for Windows 10 tech support?

I'll see if GAF has some suggestions, but I feel like I have exhausted most options:

The problem:
My friends PC is having an issue that I simply cannot fix and there doesn't seem to be a solution. The power settings in the power menu have completely disappeared. Completely. There is no option to select a certain plan or anything.
It makes no fucking sense whatsoever. I've tried regedits. All BIOS are up to date.

Specs:
ASUS X570 ITX
AMD 3700X
32GB RAM.

I am trying to upload images, but it wont fucking let me.

either OS is corrupt, or local security policy is set to disable it? Check secpol.msc first and if it’s not set to disable, win10 has a repair OS function without deleting files

 

[Hudo]

Most Windows problems can be solved by either rebooting or reinstalling, unfortunately. My guess is that this might be related to an issue with the registry but I wouldn't know which settings there are related to power/energy options.

Have you tried one of the Windows-specific subreddits?

 

[Alexios]

The former permissions match what I'm seeing for folders under C:\Program Files, and the latter matches folders under my non-OS Program Files folder on another drive.
So, that kinda looks like Windows has decided to burden those folders on your second drive with extra permission woes, like it does for C:\Program Files. You've not changed the default program files location to be on your D:\ drive or anything like that?

Workaround would be to create D:\Games and move\reinstall the games there.
Another thing of note, here "Ownership" for the non-OS Program Files (& sub folders) is set to be my user account, not Administrators group. Possibly a missing piece of the puzzle? Do not set that on C:\Program Files.

I had changed the default install folder, yes, I thought that only applied to Windows Store apps (after all, programs with setup files always ask and still have C:\ as default iirc) as the default install location. I changed it back to C:\ from the windows settings > system > storage thingie, re-did the whole process and after another reboot it seems to retain the proper permissions. Just weird that it only did this the last month or whenever, I've changed that setting there since at least last year (it shows modified date) to reinstall Phantom Dust free from the Windows Store. Dang, stupid shit.

The last thing you note might be cos I only have one user account on this PC since ever and it's the only administrator account itself? Like I only just created one account and made it administrator whenever it was that I first installed it. Important stuff still require "run as admin" option though.

 

[Edgelord79]

There's this guy in my neighborhood - Steve - and he'll fix anything for $40.

Give him a call.

I know Steve. He's a good dude. Say hi for me.

 

[Cert.in.Death]

I know Steve. He's a good dude. Say hi for me.

He said that you still owe him $40

 

[PhoenixTank]

I had changed the default install folder, yes, I thought that only applied to Windows Store apps (after all, programs with setup files always ask and still have C:\ as default iirc) as the default install location. I changed it back to C:\ from the windows settings > system > storage thingie, re-did the whole process and after another reboot it seems to retain the proper permissions. Just weird that it only did this the last month or whenever, I've changed that setting there since at least last year (it shows modified date) to reinstall Phantom Dust free from the Windows Store. Dang, stupid shit.

The last thing you note might be cos I only have one user account on this PC since ever and it's the only administrator account itself? Like I only just created one account and made it administrator whenever it was that I first installed it. Important stuff still require "run as admin" option though.

Limiting permissions of an existing Program Files folder is probably part of the security measures to protect the WindowsApps subfolder further. Of course that isn't explained anywhere near said default install option, and checking/restoring "program files" permissions on boot/reboot may just be something new that has been silently rolled out in the recent October update. I tend to avoid those directories wherever I can for games, tbh.

 

[Bitmap Frogs]

Format his drive in EXT4 and install linux.

Gift him 500 hours of sysadmin courses on udemy so he learns to use his computer.

Bonus points if you drop there gentoo or arch.

 

[bender]

Sell his computer to a pawn shop and use the money for some crank. When he asks you what happens just do this:

 

[mcjmetroid]

For something that fucked up. Reinstall windows 10. Who knows that did that.

Back up his files and go for it.

 

[Valonquar]

Use this link and choose the "Create media tool" option to generate a new install disk for Windows 10
With the ISO it creates you can use Rufus to easily create a bootable USB stick for the install.
Just backup his important stuff somewhere in cloud or usb drive, wipe it out and start fresh.