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Indie game dev has meltdown on Twitter because a Steam customer has expectations that the product they bought should function correctly
- Thread starter Thick Thighs Save Lives
- Start date
- Social Drama Cringe
Luigi Mario
Member
It still baffles me how this guy used to have a career, even though he only worked on two indie games and neither of them were good.This dev has a long way to go if he wants to dethrone Mr Fish.
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ShadowLag
Member
Whiny Internet Child wrote:
Yep, one of the first things a half-way competent developer learns is just because it runs on your own machine, there's a good chance it won't run on someone else's for various reasons and it's your job to account for that.
This guy also appears to need some serious therapy.
Yep, one of the first things a half-way competent developer learns is just because it runs on your own machine, there's a good chance it won't run on someone else's for various reasons and it's your job to account for that.
This guy also appears to need some serious therapy.
Mobilemofo
Member
If the game is functional, when it's sold, then why delist it? Put a notice on the game page stating that the support for this game stopped on ( insert date/year here). Easy.
When you put it that way . . . . . . Yes, that sounds fair.
March Climber
Member
Pejo
Member
After losing a few braincells reading all of that, I can say:
- The guy has a right to post that something doesn't work in the game on the game's forum.
- The dev has a right to ignore it
- Both people then proceed to act like little pissy pants babies about something inconsequential
- That is all the attention I'm giving this topic.
nowhat
Member
Nah, that would be unsustainable.
alphachino
Member
I dunno about that. I fucking despise Phil Fish's guts as much as the next person, but to say he stained the whole indie scene is a bit of a stretch. Sure, he was practically the face of The Indie Movie, but I personally never stopping buying indie games and I've gotten the most enjoyment out of indies games in the past decade.
RoboFu
One of the green rats
To a certain extent.. you can’t possibly account for everyone’s shitty bloated, 5 years of updates and installed mixed system files. On pc there is no such thing as 100% compatibility.Whiny Internet Child wrote:
Yep, one of the first things a half-way competent developer learns is just because it runs on your own machine, there's a good chance it won't run on someone else's for various reasons and it's your job to account for that.
This guy also appears to need some serious therapy.
SmokedMeat
Gamer™
Dudes acting like a six year old game is super old, and treating customers like a dick.
I’ll deliberately put his game(s) on ignore.
I’ll deliberately put his game(s) on ignore.
theclaw135
Banned
Be up front the game doesn't work on newer machines. Companies don't have to patch things out of their control, but don't fail to inform the user THEN lash out at them.
MacReady13
Member
That isn't shocking... pronouns in bio is ALWAYS a dead giveaway with these stupid fucking morons.
Spyxos
Gold Member
What actually happened to that guy, did he make another game?This dev has a long way to go if he wants to dethrone Mr Fish.
ZoukGalaxy
Member
From Wikipedia:
"Following an online argument and doxxing, Fish publicly announced his exit from game development twice over the next two years, citing long-term mistreatment by the industry. Polytron later published the 2015 Panoramical, and Fish returned with Kokoromi to release SuperHyperCube in 2016."
NoLootBoxDev
Member
This is dumb on many levels. Why argue with the customer for this, I mean if the game does not work for some devices list them and tell them about it, also if it is old and won't support it then remove it, this is more If the little money it generates is nothing, then why fight this stupid fight?
It seems someone does not know thing business works.
It seems someone does not know thing business works.
Ogbert
Member
That’s a work of art.
I love the first volley - ‘you sit in judgement, masturbating’.
At the same time?
PakiChilli
Banned
Had a good laugh, pretty funny.
If I paid a dollar, I'd think I got my money worth just with the dev reply. Don't feel he is being that serious. Both having a laugh
If I paid a dollar, I'd think I got my money worth just with the dev reply. Don't feel he is being that serious. Both having a laugh
Revolutionary
Member
Both parties make themselves look like idiots.
Fuz
Banned
But one of the party is also very unprofessional.
To say the least.
Syphon Filter
Member
there are a lot of games that dont function correct on steam, steam has to have better curation and stop allowing tons of garbage like they have the last few years.
JimboJones
Member
Damn, why even engage with a customer like that, just ignore it if your not bothering to update your game.
ShadowNate
Member
Never a good idea to antagonize a customer, no matter how much of a jerk they're being (which in this case wasn't that much to begin with).
There's a reason why companies with a community manager worth their dime don't resort to replies "You paid $1 what did you expect after half a decade?" and consequently doubling down and become increasingly more petty and unhinged.
There's a polite, non passive aggresive way to deal with this, probably there's a template even. Or ignore it altogether if you've moved on past caring for the sales of your old $1 game.
There's a reason why companies with a community manager worth their dime don't resort to replies "You paid $1 what did you expect after half a decade?" and consequently doubling down and become increasingly more petty and unhinged.
There's a polite, non passive aggresive way to deal with this, probably there's a template even. Or ignore it altogether if you've moved on past caring for the sales of your old $1 game.
Oh The Travesty
Banned
These guys would never survive B2B software. Stupid shit like that is a weekly occurrence. Customer threatening to cancel, executives breathing down your neck expecting you to violate the laws of time and space to build a feature no one cares about but that he thought of in the shower and now thinks is the key to 2x sales velocity.
And if you don't deliver on time you're fired.
Suck it up, Joe, you pathetic manchild.
And if you don't deliver on time you're fired.
Suck it up, Joe, you pathetic manchild.
ReBurn
Gold Member
It takes some developers longer than others to learn that lesson.Whiny Internet Child wrote:
Yep, one of the first things a half-way competent developer learns is just because it runs on your own machine, there's a good chance it won't run on someone else's for various reasons and it's your job to account for that.
This guy also appears to need some serious therapy.
Luigi Mario
Member
According to this interview from last year he is still "making" games but always scraps his work before anything gets announced.
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LegendOfKage
Member
"I'm sorry that our game isn't working for you. We have stopped support on this title, and we acknowledge that newer hardware might not work anymore. The title remains available to purchase at a sizable discount, for the purposes of game preservation and for those with compatible hardware. For anyone who does purchase the game and finds they're not able to play it, we encourage those players to refund their purchase. Thank you for taking an interest in our game."
How hard would that have been? Instead we get a stupid self-righteous meltdown in a series of tweets. No, you shouldn't have to support your game anymore. No, you shouldn't be acting like a jackass about it.
How hard would that have been? Instead we get a stupid self-righteous meltdown in a series of tweets. No, you shouldn't have to support your game anymore. No, you shouldn't be acting like a jackass about it.
newtypepilot
Member
how fucking dented do you have to be go on a salty meltdown on twitter over customer feedback??
SmokedMeat
Gamer™
I’m trying to figure out what new tech arrived that stopped the game from working?
Outside of Windows 11 causing an issue, I can’t think of anything. Six years is nothing in PC gaming.
Outside of Windows 11 causing an issue, I can’t think of anything. Six years is nothing in PC gaming.
ShadyAcshuns
Member
He's a jerk face, but he's also right. At a dollar fitty or whatever, does the buyer really have the right to complain? I think that dude should have just taken the message and just ignored it instead of puffing up about it.
StreetsofBeige
Gold Member
LOL!
To be fair, expecting an old $1.50 Indie game to work like magic with full team support is out of scope. But leave it to unstable kooks reacting emotionally on social media. lol
All the guy has to say is there's no resources to support their old game and they've moved on. If a big company has run it's course repairing something because it's too old and there's no more parts made anymore, you dont have CSR going on Twitter bashing back. You just respectfully tell it like it is and move on.
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Shifty1897
Member
I agree with the dev in principle. A single dev shouldn't be expected to patch a 99 cent six year old game for brand new hardware. He should have not even responded to this dude though. Just ghost him, stooping to his level makes you look like an ass too.
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lyan
Member
Well thing is the game works, just not the achievements apparently. Still best he should do is ignore the comments.
DeVeAn
Member
Still, something broke. Just be transparent. Yeah it’s pittance. He should have ignored it as you say or add a disclaimer since he seems to be ok accepting money for it still.
Visual C++, Dot Net, and Direct X Updates I'd guess.
Kataploom
Gold Member
Same. Developing software is complicated, I think he's completely right in what he said, but business is business, he shouldn't be responding if he's not suggesting any solution or excuse considering the hardware or was released for changed too much (totally not his fault, can assure).
The tweet in response was on point, he should stfo and at least put a warning in the steam page.
Also, I get even AAA games are broken on steam after many years sometimes on summer specific setups, but the publishers just stfo when they get complaints in those cases for a reason.
He's right in everything he says, problems are he says it, where he says it and how he says it.
What's more stupid imo is how he refused to delist the game for "preservation" reasons. What? Lmao.
Red5
Member
That's how I see it too, if I were him I wouldn't bother responding.
Drizzlehell
Banned
They both sound like whiners. Just lock the thread, ban the idiot and move on instead of spending so much time bitching about it on Twitter.
The fuck happened with people just getting over things? I would probably just ignore the whole thing in his shoes because I'm too lazy to deal with shit like that and no one would care anyway, lol.
The fuck happened with people just getting over things? I would probably just ignore the whole thing in his shoes because I'm too lazy to deal with shit like that and no one would care anyway, lol.
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