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Little Caesars testing self-service pick-up "Pizza Portal" that works via mobile app
- Thread starter XiaNaphryz
- Start date
Living the Dream
Member
So what happens to all those hired people and already hired people once customers learn the new system? I think we all know.
Fox Mulder
Member
So it's just ordering and picking up then.
I like Little Caesars for what it is, but the hot and ready thing leads to tons of waste, occasionally getting old pizzas, and lines or pissed off people when they run out of ready pizzas.
I like Little Caesars for what it is, but the hot and ready thing leads to tons of waste, occasionally getting old pizzas, and lines or pissed off people when they run out of ready pizzas.
They continue to make pizza behind the counter?
Human Resources
Member
We might achieve quantum supremacy by the end of 2017. You could be on to something here.
HellforLeather
Member
Could make a snide comment about $15/hr minimum wage but this shit is coming regardless of how much (or little) you pay these people.
They will still have someone at front like always?
Old people fucking hate technology when it comes to ordering shit like food/not everyone has a smart phone still.
I don't see how this is anything but positive. The less interaction I can have/quicker I can get a pizza the better.
mugurumakensei
Member
Sounds like your city needs Pizza Patron. It's the greatest thing ever. Drive thru pizza, wings, and more.
Their quesostix and churros are to die for.
They also accept pesos.
BlueTsunami
there is joy in sucking dick
Man, that combination of words is titillating
Crimson_Echidna
Banned
And operate the drive-thru.
TetraGenesis
Member
They are relieved from the burden of menial work. Thank goodness! We just need a government that does something to support its people as the traditional concepts of "work" grow outdated.
Automation is a good thing!
I'm no fool though. With the way the world is, all that money and labor saved will float up to the tippy-top. And the rest of the population will proceed to suffer more than ever. We could have it so easy if only the poor were more educated and the rich more ethical. (The blame falls squarely on the rich and powerful, let me be clear.)
BUNTING1243
Banned
i admire this as someone who appreciates the journey of getting food out versus delivery but also despises eye contact with other humans
ClosingADoor
Member
Why... how understaffed are you that you have lines for pizza pickup.
The pizza still needs to be made, cooked, and cut. There still needs to be someone answering phones, taking orders, handling walk-in customers, running the drive-thru. All this does is free up a little bit of one employee's time, since he/she will no longer have to stop what they're doing to hand a box to prepaid web/mobile customers. It doesn't really replace any employees or save all that much labor.
BattleMonkey
Member
Lucky you, not at our local place, often got to wait if it's a busy time or there is a line at register.
BattleMonkey
Member
People also missing out that the regular registers are not being removed, this is simply an additional option for people. The register and regular walk up customer service is not going away.
jasminlovesyoux
Banned
I'll take one as well
This. I mean, automation is coming for everyone, but Little Caesars is fine for now.
I don't see how this would make someone want to go to Little Ceasars. You still have to physically go into the store and walk to the counter, just here you can type a pin in instead of asking a person for your pizza.
I guess if they were super busy than maybe you can avoid the counter line.
I guess if they were super busy than maybe you can avoid the counter line.
I would be in favor of it.. I do know the ramifications of what could happen... but they still need someone to actually stock the pizza portal, and not everyone is going to be paying from the app.
I would rather stay in my car and wait for the pizza to be ready and just walk in/out rather than standing in line or standing/sitting inside waiting. Would be a lot more convenient for me, personally.
I use chic-fil-a's app regularly for my orders. There is almost always a long line at lunch rush, and using the app bypasses that line completely.
Walter White Walker
Member
In my experience that's only if you want a cheese or pepperoni pizza. If you want anything else they need to make it.
I'd probably use it. So long as I could get other not-pizza items from it as well, it would probably save me the ~5 minutes or so waiting on my order if I walk in any other day.
And given the amount of foot traffic my local one gets, management would have to be insane to hire someone for register duty alone. Everyone there is in the back making whatever and they only handle customers when they come in.
And given the amount of foot traffic my local one gets, management would have to be insane to hire someone for register duty alone. Everyone there is in the back making whatever and they only handle customers when they come in.
PersonAndStuff
Member
Why haven't automats become a thing again?
fudgey_lumpkins
Member
Have you ever been to any chain pizza place? They all have two to three employees making pizza's and whoever is closest to the register when you walk in takes off their gloves and assists you. Nothing will change with this.
There was a little hipster comeback a few years ago for them
Fixed2BeBroken
Member
the staff would still be reduced. as they wont need as many people now.
staffing would still be reduced.
My beef with this is you cant trust your pizza is Fresh. Little ceasers makes alot of cheese and pepporni pizzas and have it sitting there waiting for an order. I want my pizza fresh. i guess you could get a unique topping to counter that tho, but still.
I would be surprised if even 20% of the client base adopt the new system. Most people will just want to walk in and pay like regular.
Too many special orders. Most people like to think their food is being freshly prepared, and pulling food out of a warming oven kinda ruins that illusion.
One Eyed Willy
Member
Looks cool, I'm down for automation anywhere in fast food. Tired of the human element slowing me down or messing up my orders.
darkside31337
Tomodachi wa Mahou
They already have pizza vending machines though? I've seen several in Orlando and automats have been coming back in NY after going away.
I'm curious how these automation attempts are going. From the fast food places I've been that have been using these... nobody actually uses them because they look intimidating and a hassle compared to dealing with a regular cashier.
I'm curious how these automation attempts are going. From the fast food places I've been that have been using these... nobody actually uses them because they look intimidating and a hassle compared to dealing with a regular cashier.
LC has pizza ready to go in warming ovens already.. All this does is eliminate the middle man.
That place is always fucking packed. Lines are literally out the door every night. They also have like seven employee's at any given time.
TetraGenesis
Member
Read the comment I was replying to.
This isn't full automation, I'm not saying it is, but that poster is referring to the additional people who will be hired for this transition and then let go. And when this is widespread and standard, they absolutely will have the benefit of needing less staff at once, at least during their busy periods. This is a sign of the times and the coming of automation. Everything I said still stands.
SuperSonic1305
Member
I went to Little Caesars for the first time on Sunday and had to wait 30 minutes for a pizza. So much for hot and ready.
I mean on a more widespread scale. People at Little Ceasar's and 7-11 don't mind paying for trash that has been sitting under a heatlamp for hours because it's cheap. But automats for legitimate restaurants are probably not going to come back.
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