GametimeUK
Member
I'm completely neutral. If anything I was a Sony fanboy in my younger days.
Microsoft are now doing an incredible job. I think their main issue is they don't know how to correctly tap into the consumers minds. Nintendo and Sony are now nostalgia kings with a load of positive mind share. Nintendo can be inconsistent depending on the gen, but Sony can misfire like they did with PS3 and still end up doing well.
There is a load of hypocrisy when it comes to MS vs Sony too. Sony set the standard of what is important. When MS launched the XB1 they had a more steady stream of exclusives. Sony fans just pointed out their games were running better at higher resolutions.
When the Xbox One X was released the power was no longer the narrative. It was all about Sony's exclusives. Microsoft moneyhat an exclusive and DLC it is somehow bad, but Sony do it and they are applauded.
I think it's a messaging issue on Microsoft's part. They can't put anything across to the customer without it seeming shady. However, from a customer perspective I think they are blowing Sony out the water in terms of services and practices, however it's just the exclusives they fall short.
Digital refunds should be standard and yet others are behind the times so this is great from MS. Gamepass is a great option for many which anyone can appreciate on paper even if you don't subscribe. Backwards compatibility is fantastic and some games are actually enhanced. Cross buy with PC is also too notch. Your saves sync up, you can switch from Xbox in the living room to office on your PC and pick up where you left off. Throw in game streaming and you're on to a winner. I really am starting to see Xbox as more of a platform as opposed to a box that plays games and it's a great thing. They aren't there yet, but I appreciate what they are doing.
But yeah, I think it's due to their relationship with the customers. They just can't seem to resonate the same. Yet Sony can generate a load of hype by revealing a damn controller. They just seem more special. They have "it".
Microsoft are now doing an incredible job. I think their main issue is they don't know how to correctly tap into the consumers minds. Nintendo and Sony are now nostalgia kings with a load of positive mind share. Nintendo can be inconsistent depending on the gen, but Sony can misfire like they did with PS3 and still end up doing well.
There is a load of hypocrisy when it comes to MS vs Sony too. Sony set the standard of what is important. When MS launched the XB1 they had a more steady stream of exclusives. Sony fans just pointed out their games were running better at higher resolutions.
When the Xbox One X was released the power was no longer the narrative. It was all about Sony's exclusives. Microsoft moneyhat an exclusive and DLC it is somehow bad, but Sony do it and they are applauded.
I think it's a messaging issue on Microsoft's part. They can't put anything across to the customer without it seeming shady. However, from a customer perspective I think they are blowing Sony out the water in terms of services and practices, however it's just the exclusives they fall short.
Digital refunds should be standard and yet others are behind the times so this is great from MS. Gamepass is a great option for many which anyone can appreciate on paper even if you don't subscribe. Backwards compatibility is fantastic and some games are actually enhanced. Cross buy with PC is also too notch. Your saves sync up, you can switch from Xbox in the living room to office on your PC and pick up where you left off. Throw in game streaming and you're on to a winner. I really am starting to see Xbox as more of a platform as opposed to a box that plays games and it's a great thing. They aren't there yet, but I appreciate what they are doing.
But yeah, I think it's due to their relationship with the customers. They just can't seem to resonate the same. Yet Sony can generate a load of hype by revealing a damn controller. They just seem more special. They have "it".