Its a very complicated topic so its hard to do justice, but the basic gist is that there are no fence sitters. For close to 60 years the Congress mollycoddled the minorities (especially Muslim) that it drove most Hindus towards the other extreme. Some of the laws policies of Congress went as far as being directly anti-hindu (RTE, the proposed communal act, handling of Pandit exodus from kashmir, handling of Godhra train burning..the list goes on). And the more the Hindus protested and drifted towards BJP, the more Congress went towards minorities. In the end the situation became so that most of the Hindus deserted the Congress and went with BJP (and hence the complete rout of Congress from almost whole India). Nevertheless Congress has had control over the media, state institutions, universities and much more in its 60 years of rule and that continues to a substantial extent. The media has almost become the third arm of Congress in opposing the BJP.
So basically most of the Indians have gone for BJP and hate Congress to the core. Ones with Congress hate the BJP for taking the power they thought they would always have and fan the fires, often via media, in hoping they would come back to power or at least damage the reputation of BJP. Each group hates the other to the core.
Obviously the summary doesnt contain the nuances and the issue is far far more complicated. The media has its own narrative (be it Indian or western) and serves what it wants to portray. The narrative of 'Hindus killing Muslims' is just that, a narrative. In India there are bound to be clashes between 2 people of different communities. If a Muslim dies, be it for any reason, the narrative gets made. Hindus too die at the hands of Muslims for various reasons, but there is no narrative to be made there.
