Hi everyone. We’re doing a hardware migration for speed and stability improvements. Downtime may be an hour or more. I’m confident you’ll survive, though!
No one even saw the message before we turned everything off, so I didn’t actually overpromise.An hour OR MORE everyone!! EviLore If I may make a suggestion, it is a good practice to always under promise and overdeliver. In my line of work, I frequently have to estimate time tables and set proper expectations with customers. I have found that clients will, 100% of the time, focus on the minimum amount of time/cost proposed.
If I quoted 2-4 days, almost every customer would call in after 48 hours asking for progress reports. If we happened to finish in 48 hours, the customer was not impressed. I now quote 4 days, and when it is completed in 2, the customers are ecstatic.
This guy databasesIt can be really weird where the ‘one hour‘ database transfer (that you’ve tested extensively) turns into the two day no sleep scenario because it all goes wrong on transfer. It can even happen if everything you did was perfect to a T, like a simple data read error.…Just straight up confusion and nerves.