ManaByte
Rage Bait Youtuber
Ironically, the people who did the PSNow loophole stacking before it got shut down seem to be unaffected by this.
Ironically, the people who did the PSNow loophole stacking before it got shut down seem to be unaffected by this.
Sounds like you get it. And I agree, it's bewildering.
Why would they try to get that back?
Seems like it would have to be some kind of mistake. You think they'd want to avoid even screencaps of $500 upgrade charges.
Why do they charge $10 to upgrade to the PS5 version?I can only see this being rolled back because this is the prettiest, greediest thing I’ve ever heard of. Why are Sony like this?
It be like Sony charging 9.99 for a next generation upgrade of a 59.99 dollar game. I got the game half off on black friday 29.99 so they try charging me 39.99 for the upgrade instead of 9.99. Completely unacceptable way to try and negate a fair sale price.Because as far as PSN is concerned on the backend of things, the 33% off PS+ is technically a "different" PS+ than the "normal" $60 a year PS+. Only the $60 PS+ is able to be upgraded to the new PS+, so if you bought the 33% off version they're now making you retroactively pay the difference. Again, it's like buying a $60 game on PSN for $40 and then years later Sony asking you to pay $20 for every year you had the game if you want to boot it again.
This some bull fucking shit. Fuck Sony!!! I have plus stacked till 2026.Been reading about this all morning. Completely indefensible.
So if you bought PS+ on an official Sony sale on their own store at a discount they offered, they are now asking for the money back lol. Yes, you read that right. If they did an end of year 33% off PS+ sale and you bought 4 years of PS+, they now want 33% x4 + the cost to upgrade to Essential / Premium, and you have to pay all of it at once for the entire duration of whatever you stacked. It's like buying the Last of Us 2 on sale for $20, and then if they put out a $10 next gen upgrade, they ask for the $40 back on top of that.
And yes, it's real. Some people stupidly bought PS+ on sale for 10 years or some shit. And now they can't even upgrade at all unless they pay back all those sale price differences x10.
Because as far as PSN is concerned on the backend of things, the 33% off PS+ is technically a "different" PS+ than the "normal" $60 a year PS+. Only the $60 PS+ is able to be upgraded to the new PS+, so if you bought the 33% off version they're now making you retroactively pay the difference. Again, it's like buying a $60 game on PSN for $40 and then years later Sony asking you to pay $20 for every year you had the game if you want to boot it again.
It just feels like an engineered solution with no real thought put into real world scenarios or customer response would be. "It works, implement it!" It could also be overengineered looking at transaction history rather than subscription end dates. Or it could be Sony's backend being so kludgy that this was a necessary implementation to get this working. Remember how difficult it was for Sony to implement PSN ID changes?
I'd bet it is unintentional but I have my doubts that Sony can or will fix it swiftly if at all.
You're right, this looks way worse in a screenshotYou think they'd want to avoid even screencaps of $500 upgrade charges. Seems like it would have to be a mistake because I'm finding it literally unbeleivable at the moment.
They don't have to retroactively pay for anything.It doesn't make sense because that's not what they're complaining about. They're complaining about having to retroactively pay for what they already have, which erases the discount they already paid for.
I see there 25/10/2043. Sounds a great deal to upgrade 21 remaining years of PS+.You're right, this looks way worse in a screenshot
That's over $1,000 USD btw.
Easy VGchartz lol they are approaching it but not quite there.A $2 trillion company is really hurting for that cash.
Ok so you’re just ignoring what’s going on.They don't have to retroactively pay for anything.
They can either pay the full Premium subscription or for a cheaper price to upgrade from PS+ by paying the diference from what they paid from PS+ to the Premium tier price.
If someone did this on purpose the PR firm needs to be shot. The staggered release was smart only if they fix thisSometimes I think these companies do things like this on purpose just to get good PR when they finally sort the issue.
Ho-lee shit. Seems like it would have to be some kind of mistake. You think they'd want to avoid even screencaps of $500 upgrade charges. Seems like it would have to be a mistake because I'm finding it literally unbeleivable at the moment. So crazy.
It's not like you are getting some free upgrade for your stacked years. You are trying to pay them for it. They are the ones who sold the things at a discount! Why would they try to get that back? This is giving me a headache lol.
If someone did this on purpose the PR firm needs to be shot. The staggered release was smart only if they fix this
A discount was offered and a purchase was made on the basis of that discount. Now the service I aquired is worthy less, it's not that I don't like the price of a new product, it's that the product I own is now worth less that what was offered to me at the time. It would be the same as offering a next gen upgrade for $10, but if you bought the game at 50% off you suddenly have to pay $40 to upgrade. It's not the customer's fault that the product was offered at a reduced price and no information was given at the time of purchase regarding the product being different and inferior than when sold at full price.
I already spoke to a lawyer and it's definitely a case to be considered and most likely won according to brazilian consumer protection laws and related regulations.
100% accurate. Nothing about this is illegal. Poor customer relations is not illegal by itself.Get a better lawyer.
You paid for a service at a discount and you get that service. Sony isn’t breaking the terms of the agreement you entered into.
You’re trying to argue that the service has a guaranteed trade-in value for the entire duration of its validity - it doesn’t and Sony never said it would.
Sony is arguing that the money in your account has a value and that’s what you may put towards the cost of the higher tiers. They will allow you to cancel out of one tier and join another tier for the pro rata currency amoujt on your account.
Yes it’s not a consumer friendly and in my opinion Sony should have handled this better, but what Sony are doing isn’t wrong either legally or ethically.
They aren’t offering a discount on the higher tiers - people are trying to get a discount through the back door.
That’s not what’s going on. But continue spinning it to defend it.Sony is making them a discount by offering them to upgrade existing years of PS+ by paying the difference instead of asking them to pay the full premium sub.
So you don't play PlayStation games online?I glad I stop paying for PS+ long ago.
They will allow you to cancel out of one tier and join another tier for the pro rata currency amoujt on your account.
I don't think they let them backed out of stacked subs.If they can back out of their stacked subs, then that is a little better.
The reddit thread has multiple people suggesting it is the case
If someone in Asian here wants to share their subscription information in terms of cost and length, happy to work it out.
Also you just really need two people with different combinations to check the formula.
Guy has stacked plus till the end of 2043. Wtf. That's more than 20yrs worth he is trying to upgrade.You're right, this looks way worse in a screenshot
That's over $1,000 USD btw.
I think this is because there is a conversion of days from essential to deluxe then a subscription for the remainder.
No I'm saying that the non-discounted subs being close to the upgrade cost are a coincidence and that somebody who has paid full price would get the same quote.This is what some people desperately trying to defend this in this thread don't understand. This is what's going on.
In order to upgrade a stacked PS+ subscription that you paid via the 33% PSN discount, you must:
People are disingenuously ignoring #1 and trying to spin it as a discount when it's the opposite.
- Cover the 33% discount on your PS+ subscription to bring it up to the normal $59.99 price for every year you have stacked. This is about $20 a year.
- Pay the normal upgrade cost to upgrade to whatever tier you want to upgrade to.
OH. Okay that is a lot different. I thought people with 4 years of stacked subs had no way to just get one year of premium. If they can back out of their stacked subs, then that is a little better. A lot better, actually. Whole thing is still a fuckshop.
I wonder if it is in tiny print somewhere that a discounted ps+ sub is different than a full price one.
Guy has stacked plus till the end of 2043. Wtf. That's more than 20yrs worth he is trying to upgrade.
Hold on! I don’t know about that part - whether you can cancel a sub and just use the dollar amount.
It would be interesting to see if Sony would allow that - just to cancel whatever subs you had and put the pro rata cash amount back in the account and then let people re-sub.
I was only referring to cancelling as way to view what is happening with the sub. But from what I’ve currently understood, if you are stacked with subs and you want to change up, you have to change up everything that’s stacked.
As far as I understand it anyway from the Reddit discussion.
It would be interesting to see if Sony would allow that - just to cancel whatever subs you had and put the pro rata cash amount back in the account and then let people re-sub.
Oh damn, thanks.
This headache is not getting any better. 8)
Get a better lawyer.
You paid for a service at a discount and you get that service. Sony isn’t breaking the terms of the agreement you entered into.
You’re trying to argue that the service has a guaranteed trade-in value for the entire duration of its validity - it doesn’t and Sony never said it would.
Sony is arguing that the money in your account has a value and that’s what you may put towards the cost of the higher tiers. They will allow you to cancel out of one tier and join another tier for the pro rata currency amount on your account.
Yes it’s not a consumer friendly and in my opinion Sony should have handled this better, but what Sony are doing isn’t wrong either legally or ethically.
They aren’t offering a discount on the higher tiers - people are trying to get a discount through the back door.
100% accurate. Nothing about this is illegal. Poor customer relations is not illegal by itself.
I have a feeling we won’t get a proper resolution until it hits the US next month.
I have a feeling we won’t get a proper resolution
What's the shitstorm? People that haven't paid for a service that didn't exist, now have to pay for a service now it exists?
Receipts then. In this context I'd be expecting a statute that says its against the law not to sell someone an upgrade at the price the buyer desires.The world is not the United States, with it's lack of consumer protection laws.
Here's a link to a thread about it:What's the shitstorm? People that haven't paid for a service that didn't exist, now have to pay for a service now it exists?
I'm saying this as a person that has a couple of years of PS+ and PS Now stacked. I'm not sure what the contraversy is?
Can anyone clarify is it
A) I buy a year of PS+ at €30, if I want to upgrade that year I have to pay an additional €60 (the increase over the basic package) or €90 to bring it up to the €120 yearly cost.
B) people complaining that they stacked for 4 years and to upgrade they have to pay €60 per year to get the top package... so €240 as a once off.
Can anyone clarify is it
A) I buy a year of PS+ at €30, if I want to upgrade that year I have to pay an additional €60 (the increase over the basic package) or €90 to bring it up to the €120 yearly cost.
B) people complaining that they stacked for 4 years and to upgrade they have to pay €60 per year to get the top package... so €240 as a once off.
So they are asking for 90 (based on a discount to 30).It's A, which is what people either don't understand or are deliberately ignoring.