[–]metathetic 654 points 6 hours ago
2
To preface, I was on the video games team at Amazon in 2013 and I was directly involved with the launch of the PS4 and Xbox One. I am also no longer there, so take this with a grain of salt.
This is almost definitely an automated email because of how the PS5 is set up in Amazon's system on the back end. Because of restricted allocations and the insane order velocity on the consoles, there's some behind-the-curtains magic that has to happen so everything doesn't explode. If you ordered any PS5 accessories along with your console, you'll see in your order history that the accessories say "Pre-ordered" and the console is "Not yet shipped." Example:
TL;DR: This is probably automated, and I wouldn't worry too much about it.