thicc_girls_are_teh_best
Member
They literally have to wait longer though, because they didn't get trophies or buy a lot of games lol. It's okay to admit this is a bonehead move.
All businesses have some form of operation like this. You give your biggest spenders priority access which can include customer support. It's like complaining you go to a five-star hotel and upset you aren't pampered by the staff like the other customer who's spent $5,000 more than you during their stay.
THESE ARE BUSINESSES, it's what they do. If you guys are upset about this, but turn a blind eye that companies like Microsoft do the EXACT SAME THING FOR CERTAIN AZURE CLIENTS, then you need to wake up and smell the coffee. ALL companies give priority to their biggest-paying customers in some way or another. At least in this case, it's with something you usually aren't going to need if you have your accounts and cards in order, aren't trying to pull any funny business, etc. Stuff the customer generally has control over.
Imagine being upset about whales being treated like whales in 2022 :/