I highly doubt they'll immediately return to Major Live Events, not just because of the pandemic.
I repeat... If they had a little interest in their client...
They wouldn't have done the kind of nonsense like raising the price of the console. I'm sorry, but that, plus the lack of communication with their public, have made them show a lack of interest.
Whether they return to live events or not is a big unknown. Sony are the co-owners of Evo, which had a large public event this year. They did plan to have "hundreds of fan events" prior to the PS5 launch before the pandemic scrapped all those plans. They even registered a new trademark for PSX (PlayStation Experience) last year, so it's not outside the realm of possibility that they'll return to a live format for a showcase while maintaining digital SoP's throughout the year. Next year would be the soonest we'd possibly see that happen, but it's all just speculation on our part right now.
As for raising the prices of the console, that's a result of the world economy being as it is, and Sony choosing not to eat those costs. Tell me, were you equally as upset and find it as anti-consumer when Sony Electronics raised the price of all their products earlier this year?
As for lack of communication, Sony and their studios are constantly engaging with the community every week. Unless you think the only way they can communicate with the public is via a SoP or Showcase, then you're very wrong by saying there's a lack of communication. Social media communication is constant and abundant. Advertisement is constant any ongoing. Interviews with news outlets occurs frequently. State of Plays occur often. Game releases have been as good as can be expected given the circumstances. Other than a showcase to announce their next wave of titles to market, their overall public communication has been excellent.