I know it's an unpopular opinion on here, but I disagree.
Players should do their research and be more discriminating about what they buy with their own hard-earned money.
Refunds should be available to everyone for broken games, but Sony already offers this.
Agreed with all these points.
You shouldn't be automatically entitled to a refund just because you disliked the game after buying it. You don't get this in many other retail sectors.
Retail allows you to trade in your games. Some places like Gamestop offer $55 for a trade in if you can finish it in three days after launch. Regardless, I cant trade in my digital purchases which is why refunds are important.
Regardless, this isn't about refunds. It's about a higher tier PS+ option also offering timed game trials.
We don't currently have any trials on PS Store at the moment. So this would be an addition available to those who choose to sub to the higher service.
I am ok with trials for PS+ members. I just dont like devs being forced to do it. That's all. Not every game is for everyone, but a lot of times people get swept up by the hype and make purchases they wont make. Devs unfortunately need those suckers. Sometimes those 2-5% (going by trophy percetanges for early game trophies here) are the profit margin for some of these devs.
You say this, while claiming that refunds should be freely available to all. Which is it then?
Either people should know what they're buying, take responsibility for their own purchases and not be entitled to a refund just because of buyers remorse, or they shouldn't be responsible and can be offered free access to refunds or timed trials/demos. They can't have both.
Again, it ties back to the fact that I cant trade in my digital games. I personally dont like the whole 2 hour return period. Like i said above i agree that you should make your decision before you buy a movie or a game, but if you go to a theater and walk out within half an hour, most movie chains will refund you the ticket. I think Sony just needs to offer refunds for games you accidently purchased which they currently dont do if you started the download which can happen automatically in some cases. They are very rigid about returns.
Wut?!? Not following your logic here.
If a gamer is initially uninterested or on the fence, tries the game, then finds they like it and go through with a purchase, surely that increases sales?
It sounds like you're advocating for gamers not having the option to try before they buy so that those who buy and dislike the game will be stuck with it; as long as the dev gets a sale.... how is that consistent with your refund comment?
Yeah, i knew it didnt completely make sense while I was writing it but my thinking is that you need to think about both devs and gamers. This option does not benefit the gamer or the dev. One is forced to make trials available to everyone while the other is forced to buy a $120 subscription just to be able to get a refund. On paper, yes, devs might find a bigger audience but they are being forced to make their games available on a subscription service they might not want for fear of losing those sucker sales, and on paper, yes the gamer finally has more choice when it comes to refunds but they still have to spend $120 to get there. It's not ideal is what I was trying to say there but i get that it might have come across as a bit obtuse.
There will be more gamers trying the game who on the fence and deciding to buy it afterwards... proof? Phil Spencer's comments on the impact of GamePass on game sales on the Xbox platform.
Again, the difference is that they are being forced to put their game on this subscription whereas Gamepass gives them a choice. If devs wanted to opt in, Sony wouldve known this and wouldnt have forced this on everyone. Clearly, sony is making this mandatory because devs werent going to opt in.