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Possible huge pricing error at Gamestop.com | 2 Series S for the price of 1

elliot5

Member
Alright, so I checked up on my order status after reading all these posts and .....

60bR4cs.jpg


I think it went thru?

I checked my email to see if I got one of those "apology/mistake" emails from Gamestop but nope. To my surprise, I got an "Your order has shipped" email lol. Funny thing is, the fortnite bundle shipment has a weight of 9.5 pounds and the normal XSS shipment has a weight of 4.2 pounds. Maybe I'm getting some coal in my boxes. We shall see.

Good luck to everyone!
that's what mine is except two separate shipments from two separate companies. What do your tracking #s say? Just waiting for pickup from the source or whatever?
 

StreetsofBeige

Gold Member
I dont think it's even legal they can add on a surcharge of the difference to make it whole.

If you wanted to be an ass, you could probably tell your credit card company GS is wrong trying to charge you a second time. Just show them the bill of your original order. You never agreed to be billed the difference if there was a mistake. Take snapshots of your order where it said the second Xbox was $9.99 as proof as others have uploaded here.

It's like if you ordered a table and the company sent you extra chairs you didnt order, the company cant retroactively just add on an extra $400 for 4 chairs. Or another way, the table is $600 and 4 chairs is $400. The company said it's $600 for everything online. Looks like a deal and you bought it for $600. They cant add on another charge for $400 later.
 
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StreetsofBeige

Gold Member
But you never know. Once in a while, things can go your way. I got a 800 dollar treadmill from walmart for like 50 bucks once. It shipped. lol
LOL!

Best weird deal I got was I ordered an ottoman from Wayfair long time ago when they were a pretty new company. And at the time they didn't even have a Canadian website so I got grilled like $100 duty!

They sent me a bar chair instead! I thought I got scammed since at the time Wayfair wasnt a known company. I called them and it was legit. They sent me the ottoman later. I'd never had a wrong order up to that point, so I asked if they want me to sent back the bar chair return to sender.

He said just keep it.

(Edit: There was one other time there was a small mishap. I ordered a dell way back and they were giving free 256mb USB sticks.... ya thats how long ago it was. They send me a 128mb stick. Called and they sent me a 256mb stick so I got two so I gave the small one to a friend. Aside from these two mishaps I've never got any giant mistakes in my favour)
 
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jshackles

Gentlemen, we can rebuild it. We have the capability to make the world's first enhanced store. Steam will be that store. Better than it was before.
Best weird deal I got was I ordered an ottoman from Wayfair long time ago when they were a pretty new company. And at the time they didn't even have a Canadian website so I got grilled like $100 duty!
Once I ordered a new Dell PC and a giant 32 inch LCD monitor. This was around 2008. I get home from work one day and there are four giant boxes on my porch. Dell had shipped me two PCs and two monitors.

I contacted their support to return the extras - they told me it was their mistake and to just keep them. Was a total unintentional score. I hooked the two monitors up to the one PC, and gave the extra PC to a friend of mine.
 

bender

What time is it?
Once I ordered a new Dell PC and a giant 32 inch LCD monitor. This was around 2008. I get home from work one day and there are four giant boxes on my porch. Dell had shipped me two PCs and two monitors.

I contacted their support to return the extras - they told me it was their mistake and to just keep them. Was a total unintentional score. I hooked the two monitors up to the one PC, and gave the extra PC to a friend of mine.

GA1xhn.gif
GA1xhn.gif
 

StreetsofBeige

Gold Member
Once I ordered a new Dell PC and a giant 32 inch LCD monitor. This was around 2008. I get home from work one day and there are four giant boxes on my porch. Dell had shipped me two PCs and two monitors.

I contacted their support to return the extras - they told me it was their mistake and to just keep them. Was a total unintentional score. I hooked the two monitors up to the one PC, and gave the extra PC to a friend of mine.
My USB issue was around the same time as your Dell incident.

Thats some BS favouritism there! I got a free 128mb USB stick out of it and you got a new system and monitor!?!?!? lol
 

RoboFu

One of the green rats
Yeeeaaah this isn't karma. Nice attempt at trying to stir the pot there bud.



I believe that is how they decided to "handle" the situation.

Companies can't charge after the fact. This was their mistake, and they could have easily either cancelled the order or chock it up as a loss. Nothing stopped them from cancelling the xbox that didn't ship, but to charge an additional $300 is absolutely asinine.



It's not worth $300 imo. My buy price is $200 or less, which this essentially equated out to.
It’s not? Someone willingly takes advantage of a mistake then has it blow up in their face? That’s the literal definition of …

 
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DragoonKain

Neighbours from Hell
The only sites that would maybe consider honoring mistakes like this are Amazon and Best Buy. And even then it's doubtful. Definitely not Gamestop. They can't afford any hits to their bottom line.
 

Antwix

Member
that's what mine is except two separate shipments from two separate companies. What do your tracking #s say? Just waiting for pickup from the source or whatever?
One tracking number is UPS coming from Texas, which should be their warehouse. The other is a fedex shipment coming from Nevada. But yeah, both are just waiting for carrier pickup. So we shall see come Monday or so.
 

TDiddyLive

Member
The only sites that would maybe consider honoring mistakes like this are Amazon and Best Buy. And even then it's doubtful. Definitely not Gamestop. They can't afford any hits to their bottom line.
Exactly. I’m no fan of GameStop, but people had to realize it realistically wasn’t going to happen. Still rooting for those that got shipping notifications and were only charged the lowered price. But they need to realize a lot of the time when it says shipped it only means a shipping label has been printed.
 

elliot5

Member
One tracking number is UPS coming from Texas, which should be their warehouse. The other is a fedex shipment coming from Nevada. But yeah, both are just waiting for carrier pickup. So we shall see come Monday or so.
The standard Series S is now updated as on the way from NV. The Fortnite one from TX is still waiting for me.
 

THE DUCK

voted poster of the decade by bots
The price error is on them, not the consumers. I wouldn't have a problem with them saying they made an error and then canceled the entire order. That's what most companies would do. The fact is, they enabled a buy 1 get 1 free deal in their system. If they want to void it after the fact, fine, but to ship one item out and cancel the free one? Sorry, but that's not going to fly with most customers.

Yes but this is gamestop.......is this not exactly what one would logically expect them to do considering thier track record?
I would have expected them to cancel the orders and then not refund the money for months.
 
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Three

Member
I don't doubt it's different where you are, but in my country it has been a precedence that large pricing errors comes under the same shit as when you buy something stolen; You should know better when something is too good to be true and thus the consumer have to take the hit or return the goods. But yes of course; when the prizing error is relatively low, the stores usually takes the hit, but not like in this scenario where there's two-for-one and hundreds of dollars worth of consumer electronics for free without so much as a fanfare promotion.
Pricing errors do not need to be honored but charging more than what was agreed is absolutely unacceptable too. There is no way somebody can know if something is too good to be true or not as it's subjective but it's up to gamestop to correct that.

What gamestop should have done is contacted the buyer before charging them more than what was agreed at checkout. If it was a glitch on their end that charged more it should be dealt with by gamestop by contacting those who bought two and refunding them with minimal hassle to the buyer. Let's not blame the buyer here or make them seem like a crook buying stolen goods.
 

GloveSlap

Member
Wow. I really didn't expect to see these crazy updates. Cancelling just the $9.99 half of the order would have been bad enough. Doubling the charge is actually insane though, you could easily overdraft people that paid with a debit card.

I knew Gamestop upper management was bad, but jeez.....
 
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Beechos

Member
Gamestop has honored mistakes it was only about a month ago they had used animal crossings for 9.99 and when they ran out even sent people brand new copies instead.

What they shouldve done in this case is just cancel the orders and send an email apologizing for the mistake like every other company does when this sort of thing happens.
 

Banjo64

cumsessed
Gotta be in it to win it. I missed out on a sick laptop that was double discounted from £629 to £219 the other day. People got them on Hotukdeals and they were fulfilled, people posted pictures of them once they arrived.
 

elliot5

Member
Still no apology email or change to my statement or order... My cc isn't pending anymore either. No movement on the $10 bundle still though
 

elliot5

Member
Ok I was a bit nervous GS was gonna flake on me because one courier still hasn't updated beyond "Awaiting Carrier pickup" but I looked at their website for holidays..

LSO Holidays | Pickup & Delivery Schedule

Shows no pickup on thursday or friday (thanksgiving, BF) and it will resume on Monday Nov 29. So fingers crossed they actually pick up the Fortnite $10 bundle on Monday and start delivering lmao
 
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shoplifter

Member
The saga continues.

Second Xbox shipped.

But they added a third box to my order. Full price. So now my order is $944.

Haven't been charged for the second or third box.

Random charge for 49.75.

They did the same with mine, but I haven't been charged for the third one. I also just got one of them delivered.

ORDER SUMMARY​
Subtotal​
$944.96​
Discounts​
$334.99​
Shipping & Handling​
$9.99​
Estimated Tax​
$23.99​
Estimated Total​
$643.95​
 

Nikana

Go Go Neo Rangers!
They did the same with mine, but I haven't been charged for the third one. I also just got one of them delivered.

ORDER SUMMARY​
Subtotal​
$944.96​
Discounts​
$334.99​
Shipping & Handling​
$9.99​
Estimated Tax​
$23.99​
Estimated Total​
$643.95​
They charged your for the second one correct?
 

elliot5

Member
They did the same with mine, but I haven't been charged for the third one. I also just got one of them delivered.

ORDER SUMMARY​
Subtotal​
$944.96​
Discounts​
$334.99​
Shipping & Handling​
$9.99​
Estimated Tax​
$23.99​
Estimated Total​
$643.95​
damn wtf. Was your cc statement pending? Mine is not pending at all anymore and I hope they don't pull something when LSO goes to pick up the $10 bundle...

How tf can they just go modify orders like that lmao
 

shoplifter

Member
damn wtf. Was your cc statement pending? Mine is not pending at all anymore and I hope they don't pull something when LSO goes to pick up the $10 bundle...

How tf can they just go modify orders like that lmao
I have no additional authorizations on my account aside from the initial $343 after shipping and tax, and the third xbox is almost shipped. The additional $299 for the third unit is only showing in the email they sent.
 
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DaGwaphics

Member
I have no additional authorizations on my account aside from the initial $343 after shipping and tax, and the third xbox is almost shipped.

At the end of the day the only thing that matters is how much they actually charged to your card. Will be interesting to see who ended up with what and at what price. LOL
 

shoplifter

Member
So for the record - here's what I have:

1) Regular XSS, shipped delivered today. No longer showing on my order.
2) Regular XSS #2, showing as awaiting carrier pickup.
3) XSS Fortnite edition ($9.99), showing shipped with tracking number, delivering Tuesday.

total charge to my paypal acct of $343.96 which has settled on my end, no longer an auth, and nothing else.

Seems like they tried to do some blanket fix to all orders when they were all in different states of shipment, etc. They could still try to charge me for the third xbox, but haven't yet, and if they do I'll just dispute it. I'd have happily accepted just having my order canceled outright since it was clearly a mistake, but trying to charge me extra (if they do) ain't gonna fly.

id buy that for a dollar GIF
 
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ManaByte

Member
So for the record - here's what I have:

1) Regular XSS, shipped delivered today. No longer showing on my order.
2) Regular XSS #2, showing as awaiting carrier pickup.
3) XSS Fortnite edition ($9.99), showing shipped with tracking number, delivering Tuesday.

total charge to my paypal acct of $343.96 which has settled on my end, no longer an auth, and nothing else.

Nothing on my end. No email. Charge on the card. Order still preparing for shipping.
 
So for the record - here's what I have:

1) Regular XSS, shipped delivered today. No longer showing on my order.
2) Regular XSS #2, showing as awaiting carrier pickup.
3) XSS Fortnite edition ($9.99), showing shipped with tracking number, delivering Tuesday.

total charge to my paypal acct of $343.96 which has settled on my end, no longer an auth, and nothing else.

Seems like they tried to do some blanket fix to all orders when they were all in different states of shipment, etc. They could still try to charge me for the third xbox, but haven't yet, and if they do I'll just dispute it. I'd have happily accepted just having my order canceled outright since it was clearly a mistake, but trying to charge me extra (if they do) ain't gonna fly.

id buy that for a dollar GIF
3 Series S for $340 bucks.
Nice
 

elliot5

Member
So for the record - here's what I have:

1) Regular XSS, shipped delivered today. No longer showing on my order.
2) Regular XSS #2, showing as awaiting carrier pickup.
3) XSS Fortnite edition ($9.99), showing shipped with tracking number, delivering Tuesday.

total charge to my paypal acct of $343.96 which has settled on my end, no longer an auth, and nothing else.

Seems like they tried to do some blanket fix to all orders when they were all in different states of shipment, etc. They could still try to charge me for the third xbox, but haven't yet, and if they do I'll just dispute it. I'd have happily accepted just having my order canceled outright since it was clearly a mistake, but trying to charge me extra (if they do) ain't gonna fly.

id buy that for a dollar GIF
damn if you get out of this with 3 series S for $345 that's the deal of the generation lol
 

DeceptiveAlarm

Gold Member
My bundle showed arriving Monday and s shipping. They somehow switch that and now it shows the s coming Monday even though the bundle was in the truck. I think their doing that and trying not to ship the other one. Then they can claim the 9.99 one didn't ship even though I have screen shots showing it on a truck.
 
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elliot5

Member
My bundle showed arriving Monday and s shipping. They somehow switch that and now it shows the s coming Monday even though the bundle was in the truck. I think their doing that and trying not to ship the other one. Then they can claim the 9.99 one didn't ship even though I have screen shots showing it on a truck.
I had an iPhone scheduled for delivery Friday and was on the truck allegedly and didn't get delivered and now it's scheduled for Monday, so I think it's just extremely busy routes not being completed in time or misloaded.
 

shoplifter

Member
I had an iPhone scheduled for delivery Friday and was on the truck allegedly and didn't get delivered and now it's scheduled for Monday, so I think it's just extremely busy routes not being completed in time or misloaded.
Yep, the one that was delivered this morning was “supposed” to be delivered yesterday.
 

AmuroChan

Member
Just got an email that the 2nd console has shipped. Also saw an additional $300 charge on the cc. Will be disputing that with the original receipt.
 

Antwix

Member
Ok I was a bit nervous GS was gonna flake on me because one courier still hasn't updated beyond "Awaiting Carrier pickup" but I looked at their website for holidays..

LSO Holidays | Pickup & Delivery Schedule

Shows no pickup on thursday or friday (thanksgiving, BF) and it will resume on Monday Nov 29. So fingers crossed they actually pick up the Fortnite $10 bundle on Monday and start delivering lmao
Regardless of the carrier used, Gamestop is pretty shitty at actually getting things out the door imo. I've had times where it takes them like a week to actually hand over the item to the carrier.

Anywho, I just received my points for the transaction. Since I'm a pro member, they have a 4x points promo going on now. So 12400 points received, not bad at all. Got more points than the Fortnite bundle was worth lmao.
 

TDiddyLive

Member
Just a reminder: shipped could refer to shipping label printed only. Until it shows tracked to an actual different location, the delivery company may not physically have the item.
 

ANDS

King of Gaslighting
Absolutely hilarious. People are getting upset that they are getting charged exactly for what they ordered or are playing mental gymnastics on why they should have a glitched advertisement honored.

Yeeeaaah this isn't karma. Nice attempt at trying to stir the pot there bud.

It is the very definition. You knew this was an error on GS's part and tried to screw them out of money and instead yourself got screwed out of money. No love loss for GS, but let's call a spade a spade here.
 

Nikana

Go Go Neo Rangers!
Absolutely hilarious. People are getting upset that they are getting charged exactly for what they ordered or are playing mental gymnastics on why they should have a glitched advertisement honored.



It is the very definition. You knew this was an error on GS's part and tried to screw them out of money and instead yourself got screwed out of money. No love loss for GS, but let's call a spade a spade here.

Really should pay attention to the thread. Where did any of us order 3 Xboxes...

Silly goose.
 
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Nikana

Go Go Neo Rangers!
I now have an unauthorized pending paypal auth for $51.59

This is close enough to my 49.75 I feel like it has to be tax of some kind.

However, no matter how I add it up and charge tax I cant get to 49.75 lol.

I can get above it and below it but not the same amount.

What's tax rate where you are?
 

ANDS

King of Gaslighting
Really should pay attention to the thread. Where did any of us order 3 Xboxes...

Silly goose.

If you have an order that after correction still doesn't match the stated intent of the original order then sure, get that fixed by GS. This doesn't change the fact that people getting burned would not have gotten burned had they not tried to burn GS in the first place.

Goosed indeed.

Ignore the people from other places trying to bait people. Just put them on ignore and move on.

. . .I'm very sorry this is happening to you.
 
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